Privacy policy

Privacy Policy

Last updated: May 24, 2026

Honorcust operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Honorcust is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of personal information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order and transaction details
  • Account information
  • Device and browser information
  • IP address
  • Shopping preferences and activity
  • Communications with customer support

How We Collect Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, contact us, or create an account
  • Automatically through cookies and similar technologies when you browse our website
  • From Shopify and service providers that help us operate our store
  • From marketing, advertising, and analytics partners

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage payments and refunds
  • Deliver products and order updates
  • Improve our website and shopping experience
  • Personalize product recommendations
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications
  • Comply with legal obligations

Marketing & Advertising

We may use your information to send promotional emails, special offers, and personalized advertisements.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.


Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.

By using our website, you consent to the use of cookies in accordance with this Privacy Policy.


Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and analytics partners
  • Customer support service providers

We only share information necessary to operate our business and provide services to you.


Shopify

Our store is hosted by Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on secure servers protected by industry-standard security measures.

For more information, please review the Shopify Privacy Policy:
https://www.shopify.com/legal/privacy


Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing any personal information.


Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately.


Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of your data

To exercise your rights, please contact us using the information below.


International Data Transfers

Your information may be processed and stored outside your country of residence, including in countries that may have different data protection laws.

By using our Services, you consent to such transfers.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised “Last updated” date.


Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Honorcust
Operated by HonestMart LIMITED

Email: support@honorcust.com
WhatsApp: +852 6580 2353

Business Address:
Room 101A, 1/F., Genplas Industrial Building
56 Hoi Yuen Road
Kwun Tong, Kowloon
Hong Kong